First Supply

Department Manager - Fluid Handling

3 weeks ago(1/2/2018 10:02 AM)
Job ID
Regular Full-Time
# Positions
Fluid Handling


First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 600 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $50 million in inventory and over $250 million in annual sales.


The Fluid Handling Department Manager will manage the staff and all Fluid Handling operations in the branch office.


  • Develop and manage departmental budget, goals and strategies
  • Provide personal contact with salespeople, customers and vendors
  • Make regular sales calls to determine client needs
  • Assist clients with special requests and problems (supply information, resolve complaints)
  • Prepare and present special quotations
  • Perform “trouble-shooting” for problems relating to fluid handling products
  • Initiate and manage all promotional activities for fluid handling products
  • Prospect for and establish new accounts
  • Identify and develop new sales opportunities
  • Plan and execute annual product show for customers
  • Gather competitive information
  • Identify trends in customer satisfaction or dissatisfaction
  • Attend sales and product review meetings; participate in conference calls
  • Keep records as required
  • Maintain high technical knowledge of fluid handling product
  • Stay abreast of product developments, changes in local codes and consumer preferences
  • Recommend to Purchasing Department new product additions and existing product deletions
  • Assist the General Manager in departmental hiring, development, evaluation, retention and dismissal
  • Assist in the promoting of equal opportunity and affirmative action employment practices
  • Participate in trade association functions, local business community affairs, etc.
  • Other projects and responsibilities as assigned by the General Manager


  • Five years experience in related trade fields
  • Extensive pump and water well product knowledge
  • Progressive management experience with demonstrated success
  • Computer knowledge and skills with the ability to learn First Supply’s business system
  • Valid drivers license and a driving record which meets underwriting standards
  • Ability to interact effectively with customers


First Supply LLC is an Equal Opportunity/Affirmative Action Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. In order to be selected for the position, candidates must submit to a drug test with negative results on employment offer, the ability to be bonded as defined by First Supply LLC's fidelity bond insurance carrier, and have a valid driver’s license and a driving record which meets underwriting standards.


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